EPIC Berhad  had a great engagement at the customerX: Next-Gen Experience, held at Aloft Kuala Lumpur Sentral. The event served as a platform for organisations to strengthen customer experience (CX) strategies by leveraging smart analytics and operational efficiency.

Group Chief Executive Officer, Dr. Ts. Haji Muhtar Suhaili, joined Min-Jee Kho, former Chief Executive Officer of NH Prima International, in the closing forum moderated by Trang Truong, Group Head of Business Process Reengineering and Customer Experience at CIMB Group, where he shared his industry insights with the audience.

As a preferred energy and services provider, EPIC Berhad remains committed to excellence by embracing technology-driven innovation and advancing its digital transformation journey, in line with the Group’s sustainable growth aspirations.